Frequently Asked Questions
HOW DOES THE 360° VIDEO BOOTH WORK?
The 360° Video Booth is designed to rotate a camera around a stationary platform to produce a video that closely resembles the cinematic bullet-time effect. All you have to do is a grab a friend or three and jump on the platform. When the camera begins to spin, show off your best dance moves and have 360° of fun. Once your video is captured, guests can visit the sharing station and an Attendant will share the recording of their experience.
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HOW DOES THE DIGITAL PHOTO BOOTH WORK?
The Digital Selfie Booth is a hassle-free, drop-off service designed to add fun and excitement to any event. Guests can use the booth as many times as they’d like to capture photos, videos, boomerangs, or GIFs. After each session, they can instantly send their media to their phones for easy sharing on social media. It’s the perfect way to create unforgettable memories, effortlessly! A team member will handle the setup before your event and return afterward to break it down. The booth is fully self-serve, with clear instructions provided for your guests. If any technical issues arise, a phone number will be available for quick support.
HOW DOES THE DIGITAL PHOTO BOOTH W/PRINTS WORK?
​The Digital Selfie Booth with Prints is a convenient drop-off service, perfect for any event. Guests can use the booth as much as they’d like to capture photos, videos, boomerangs, or GIFs. Photos are the only option that can be printed, with unlimited 2x6 or 4x6 prints available. Guests can also send their media directly to their phones for easy sharing. Simple, fun, and hassle-free! A team member will handle the setup before the event and return afterward to take it down. The booth is fully self-serve, with easy-to-follow instructions provided for your guests. If any technical issues arise, a phone number will be available for immediate assistance.
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DO YOU HAVE BUNDLES WITH 360 AND THE DIGITAL BOOTH?
Yes! View our bundles here: https://www.sacvibes360.com/book-online?category=893606bc-824d-4f0f-8c5d-c850412e0b91
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WHAT STANDARD FEATURES DOES MY EXPERIENCE COME WITH?
All Booths, Digital, Digital w/prints, or 360°, all experiences come with set up and break down, 1 song of your choosing, a customized overlay, props, unlimited media, instant social sharing for all of your guests, and stanchions for security and crowd control. (Only 360° bookings come with 1-2 onsite attendants.) Add-ons include bubble machine, money gun, & video booth enclosure. See the extras here: https://www.sacvibes360.com/category/all-products
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HOW DO I RESERVE THE 360° VIDEO BOOTH?
Easy as 123....
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1. Submit your request to book by following this link: https://www.sacvibes360.com/book-online After your request is reviewed and approved you will receive an invoice. In the event that we cannot accommodate your booking, we will send out an email with a list of alternative vendors you can reach out to.
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2. Pay your 25% deposit! We will send you over an invoice for the package you requested (Last chance bookings are considered within 2 weeks of the event and require the balance to be paid in full.)
3. Fill out your event detail form! Once you pay your invoice you will receive the form via email on file. This is where you can share all of your day of information, load in and out instructions, location, and customizations. There will be a place to upload Logos, custom overlays, or floor plans! It is important that all information is included on this form to limit any miscommunications along the booking process. If you need to make any edits to this form after you submit it just follow the original link and make the correction then resubmit.
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WHAT AREAS DO YOU SERVICE?
We serve Sacramento and the surrounding areas, connect with us to check your event address and begin planning 360° of fun! Travel Fee: $3.00 / mi (No charge for first 30 mi from zip code 95824)
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I HAVE OTHER QUESTIONS. HOW DO I REACH YOU?
You can reach us by phone (916)910-5127 or e-mail us at info@Sacvibes360.com! Be sure to follow us on Instagram Sac Vibes (@sacvibes360) • Instagram photos and videos for more information and to see our promotions!
WHEN IS PAYMENT FOR MY 360° EXPERIENCE DUE?
A 25% non-refundable deposit is due at booking and ensures that we do not book another experience during your reserved time. The balance on your 360° experience is due 1 week prior to your experience. Last chance bookings are considered within 2 weeks of the event and requires the balance to be paid in full. (Schools and Non-Profit bookings require the balance to be paid in full. Confirmation will be sent once the balance has been approved by the appropriate committee and the Payment Agreement form is submitted)
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CAN I RESERVE THE 360° VIDEO BOOTH TO USE OUTDOORS?
Absolutely! We love outdoor events! We will need a flat 10 X 10 Foot clearance space. You may want to consider utilizing a covered outdoor space as inclement weather may keep us from operating. Please note, video quality may vary during outdoor events.
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WHAT IF I NEED TO CANCEL MY BOOKING?
If cancelled 30 days before the event date a refund in the amount paid (minus the non-refundable 25% deposit) will be returned to the customer. No refunds of any money paid will be refunded within 30 days of the event, but the customer can use the deposit to re-book the event up to 1 year from the original event date. The full amount of the new booking price will be due at the time of re-booking minus the initial deposit.
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HOW MUCH SPACE DO I NEED TO HOST THE 360° VIDEO BOOTH?
We request a 10 x 10 foot clearance for your experience. However, we are sometimes able to accommodate smaller spaces. Connect with us now so we can begin planning your experience!
CAN YOU CUSTOMIZE THE VIDEOS FOR MY Event?
Absolutely! We are able to add overlays, and music. Customization & Personalization: Options for template layouts, color schemes etc... will be confirmed on the event information form, accompanied by a copy of the contract and Terms agreement. Forms must be received 2 weeks before the event for revisions. Last chance bookings must submit their event information forms the same day of the booking conformation and may or may not have a chance to revise. Limited to (2) revisions.
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WHAT THE HECK IS AN OVERLAY?
A creative overlay is a border that goes around your video! Customers can add logos, pictures, themes, wording, and more! You can browse our templates here: https://touchpix.com/wp-content/uploads/2024/02/Templates-Styles-Photo-Video.pdf or you can create your own. Please use these sizes (Vertical 1072 x 1440px Horizontal 1440 x 1072px) and upload as a PNG file to your event details form. You can get really creative so think outside the box, overlays are a sure way to make your videos stand out! Check out our gallery to see how it looks with the video!
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HOW LONG DOES IT TAKE TO RECEIVE THE VIDEOS FROM MY 360° Event?
Videos from your event will be shared instantly with each guest once they finish recording. Once you finish recording your video, an Attendant will share the video with you via email, text, air drop, or QR code. A file with all videos will be sent to the customer that booked the event Within 1 week of your event, PLEASE NOTE THAT THE VIDEO GALLERY LINK WILL ONLY BE ACTIVE FOR 6 MONTHS FROM YOUE EVENT DATE, WE WILL NOT HAVE ACCESS TO THE GALLERY AFTER 6 MONTHS. In cases where the internet is down, your videos will be sent to the customer and then shared with guest at a later time.
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