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Frequently Asked Questions

HOW DOES THE 360° VIDEO BOOTH WORK?

The 360° Video Booth is designed to rotate a camera around a stationary platform to produce a video that closely resembles the cinematic bullet-time effect. All you have to do is a grab a friend or three and jump on the platform.  When the camera begins to spin, show off your best dance moves and have 360° of fun. Once your video is captured, guests can visit the sharing station and an Attendant will share the recording of their experience.

 

HOW MUCH SPACE DO I NEED TO HOST THE 360° VIDEO BOOTH?

We request a 10 x 10 foot clearance for your experience. However, we are sometimes able to accommodate smaller spaces.  Connect with us now so we can begin planning your experience!

 

WHAT STANDARD FEATURES DOES MY 360° EXPERIENCE COME WITH?

All 360° experiences come with a consultation to customize your experience, set up and break down, 2 Attendants, 1 songs of your choosing, an overlay for your videos, unlimited videos, instant social sharing for all of your guests, and stanchions for security and crowd control. Add-ons include fog machine, bubble machine, video booth enclosure. 

 

CAN YOU CUSTOMIZE THE VIDEOS FOR MY Event?

Absolutely!  We are able to add overlays, and music. Every 360° experience comes with a consultation.  Customization & Personalization: All customized, personalized requests will be verified with the Customer before production. Options for template layouts, color schemes etc... will be confirmed on the event information form, accompanied by a copy of the contract and Terms agreement. Forms must be received 2 weeks before the event for revisions. Last chance bookings must submit their event information forms the same day of the booking conformation and may or may not have a chance to revise. Limited to (2) revisions.

WHAT THE HECK IS AN OVERLAY?

A creative overlay, or watermark is a border that goes around your video! Customers can add pictures, themes, wording, and more! We can get really creative so think outside the box, overlays are a sure way to make your videos stand out! Check out our gallery to see how it looks with the video!

 

CAN I RESERVE THE 360° VIDEO BOOTH TO USE OUTDOORS?

Absolutely! We love outdoor events!  We will need a flat 10 X 10 Foot clearance space.  You may want to consider utilizing a covered outdoor space as inclement weather may keep us from operating. Please note, video quality may vary during outdoor events.

 

CAN I ADD ADDITIONAL TIME ONCE YOU ARE ALREADY AT MY EVENT?

If we do not have another booking, we are more than happy to add additional time to your event. However, payment would be do immediately.

HOW LONG DOES IT TAKE TO RECEIVE THE VIDEOS FROM MY 360° Event?

Videos from your event will be shared instantly with each guest once they finish recording. Once you finish recording your video, an Attendant will share the video with you via email, text, air drop, or QR code. A file with all videos will be sent to the customer that booked the event. In cases where the internet is down, your videos will be sent to the customer and then shared with guest at a later time.

HOW DO I RESERVE THE 360° VIDEO BOOTH?

We want to make reserving your 360° Experience easy for everyone, you can e-mail us at info@Sacvibes360.com, call (916)910-5127 or book on our website. Your booking request will be reviewed and will be confirmed once your 25% deposit has been paid. Following your payment, you will receive an event detail form where you can share all of your customizations and sign the contract. Last chance bookings are considered within 2 weeks of the event and requires the balance to be paid in full.

 

WHEN IS PAYMENT FOR MY 360° EXPERIENCE DUE?

A 25% non-refundable deposit is due at booking and ensures that we do not book another experience during your reserved time. The balance on your 360° experience is due 1 week prior to your experience. Last chance bookings are considered within 2 weeks of the event and requires the balance to be paid in full. (Schools and Non-Profit bookings require the balance to be paid in full. Confirmation will be sent once the balance has been approved by the appropriate committee and the Payment Agreement form is submitted)

 

WHAT AREAS DO YOU SERVICE?

We serve Sacramento and the surrounding areas, connect with us now to begin planning 360° of fun!

 

I HAVE OTHER QUESTIONS.  HOW DO I REACH YOU?

You can reach us by phone (916)910-5127 or e-mail us at info@Sacvibes360.com! Be sure to follow us on Instagram Sac Vibes (@sacvibes360) • Instagram photos and videos for more information and to see our promotions!

 

WHAT IF I NEED TO CANCEL MY BOOKING?

If cancelled 30 days before the event date a refund in the amount paid (minus the non-refundable 25% deposit) will be returned to the customer. No refunds of any money paid will be refunded within 30 days of the event, but the customer can use the deposit to re-book the event up to 1 year from the original event date. The full amount of the new booking price will be due at the time of re-booking minus the initial deposit.

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